New AI readiness & Microsoft Copilot rollouts

IT that keeps your business running, secure and ahead.

Twice Technologies is your outsourced IT department — managed IT, cybersecurity, cloud and AI solutions for growing businesses, backed by 25+ years of engineering experience and a simple promise: downtime is unacceptable.

24/7 monitoring
Local Orlando engineers
HIPAA & PCI expertise
What we do

Everything your business needs from IT — under one roof.

One accountable partner for your technology. We design it, secure it, monitor it around the clock and support your people when they need help.

Managed IT Services

Proactive monitoring, patching, help desk and strategic planning for a predictable monthly fee. Fully managed or co-managed with your in-house team.

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Cybersecurity

Layered, zero-trust protection: EDR/MDR, email security, MFA, security awareness training and 24/7 threat response.

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Cloud & Microsoft 365

Migrations, Azure and AWS management, Microsoft 365 administration and secure remote work — we’re your single point of contact for every cloud vendor.

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AI & Automation

Put AI to work safely. Copilot readiness, data governance, workflow automation and custom AI assistants built around your business.

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Backup & Disaster Recovery

Immutable, encrypted backups on-site and in the cloud, with tested recovery plans so you’re back online in minutes, not days.

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Business Phone & Collaboration

Cloud phone systems, Microsoft Teams Phone, video conferencing and contact center tools that work from anywhere.

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Why Twice Technologies

Senior engineers. Proactive service. Zero excuses.

Most IT providers wait for something to break. We work to make sure it doesn’t. Our engineers hold advanced engineering degrees and have spent more than two decades building and protecting complex networks — and you’ll talk to them directly, not a call-center script.

  • Proactive, not reactive — continuous monitoring catches problems before your team notices them.
  • Security in everything — every plan includes a security baseline, not an expensive add-on.
  • Clear, flat-rate pricing — predictable monthly costs with no surprise invoices.
  • Plain-English guidance — quarterly business reviews and a technology roadmap tied to your goals.
25+
Years engineering business networks
24/7
Monitoring & threat response
1
Point of contact for every vendor
100%
Local, Orlando-based support team
How we work

A simple path to better IT

Switching IT providers shouldn’t be disruptive. Our onboarding is structured, documented and invisible to your customers.

Assess

We audit your network, devices, cloud, security posture and compliance requirements.

Plan

You get a prioritized roadmap with clear costs, quick wins and long-term recommendations.

Secure & stabilize

We onboard every system, close security gaps and put monitoring and backups in place.

Optimize

Ongoing support, regular reviews and continuous improvement as your business grows.

Identity & accessMFA, conditional access, single sign-on
Endpoint & emailEDR/MDR, anti-phishing, device encryption
NetworkNext-gen firewalls, secure Wi-Fi, SASE
Data & recoveryImmutable backups, tested DR plans
24/7 detection & responseSOC-backed monitoring and alerting
Security-first

Ransomware-ready, compliance-ready.

Cyber threats now target businesses of every size. We build defense in depth around your people, devices and data — and help you meet the standards your industry and your cyber insurance carrier expect.

HIPAAPCI DSS 4.0NIST CSF 2.0CIS ControlsCMMCCyber insurance requirements

See our security services

Technology we work with

Modern platforms, expertly managed

Microsoft 365Microsoft CopilotAzureEntra IDIntuneAWSGoogle WorkspaceTeams PhoneSentinelOneMicrosoft DefenderFortinetCisco MerakiUbiquitiVMware & Hyper-VDattoVeeamPower AutomateZero Trust / SASE
FAQ

Common questions

What size businesses do you work with?

We specialize in small and mid-sized organizations — typically 10 to 250 users — that need enterprise-grade IT without an enterprise-sized IT budget.

Can you work alongside our existing IT staff?

Yes. Our co-managed IT option gives your internal team our tools, security stack, after-hours coverage and senior engineering expertise, while they stay focused on strategic projects.

How does pricing work?

Most clients choose a flat monthly plan based on the number of users and devices. It covers support, monitoring, security and maintenance, so your IT costs are predictable. Projects such as migrations are quoted up front.

How quickly do you respond?

Managed clients get 24/7 monitoring and emergency response. Many issues are fixed remotely within minutes, and our Orlando-based engineers can be on-site when needed.

Is it safe for our team to use AI tools?

It can be — with the right guardrails. We assess your data permissions, set usage policies and configure tools such as Microsoft Copilot so sensitive information stays protected.

Ready for IT that just works?

Book a free, no-obligation IT and security assessment. We’ll review your environment and hand you a clear, prioritized roadmap — yours to keep either way.